DCMS FAQ

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Installation
Q1:  
Q2:  
Q3:  
Q4:  
Q5:  
Q6:  
Q1:  
Can’t start MySQL (any Windows OS) during installation
A1:  

Method 1:

1. Back to the previous page of the installer
2. Open “MySQL Server Instance Config Wizard” in MySQL
3. Remove the configuration
4. Go back to the original installer and press next

 

Method 2:

Please try the reinstallation of MySQL only

 

Method 3:

Please review the windows event log and try to search the solution in MySQL support and forum.

Last Updated: 23/06/2010 04:45
Q2:  
Can’t install MySQL in Windows Vista or 7
A2:  

Known problem of MySQL in Windows Vista and 7.
Workaround: turn off UAC in user control, or run the installer using administrator

Last Updated: 23/06/2010 04:46
Q3:  
When start the DCMS client, "Could not find compatible GRE between version 1.8.x.x and 1.9.x.x" shown
A3:  

When user startup the DCMS client, the message "Could not find compatible GRE between version 1.8.x.x and 1.9.x.x" shown and cannot startup the client.

 

This is because some of the file is missing when you extract the zip. To fix this, get the DCMS client zip file and extract it again to make sure all the files are extracted correctly.

Last Updated: 24/06/2010 19:19
Q4:  
What operating systems does DCMS support?
A4:  
  Windows XP/2003/Vista/2008/7 Linux(Ubuntu 8.10 or above, Fedora 10 or above) MAC OS X 10 or above
Server * *
Client #

 

* Need some OS knowledge to complete the installation. Please refer to the advance installation part in installation manual

# User needs to select the printer while printing label or letters.

Last Updated: 23/03/2011 21:32
Q5:  
What are the system requirements for DCMS?
A5:  

DCMS is a client-server system.  The entire client-server system can be run on most standard hardware and software system. 

 

Belows are the system requirements of DCMS:

 

Server:

#

Recommended Environment

Minimal Requirement

1

Intel Core 2 Xeon Processor 3.0GHz,

Intel Core 2 E7400 (2.8GHz), or equivalent

Pentium 4 2.4GHz or above

2

3GB of DDR2 800MHz RAM

1GB of Memory

3

SATA II 7.2K RPM 16MB Cache with 40GB free space

6GB of disk space

4

100Mbp Network Controller

100 Mbps Network Controller

5

Windows 2003 Server Standard / Linux Kernel 2.6 or above

Windows XP Home

 

Client:

#

Recommended Environment

Minimal Requirement

1

Intel Core 2 Duo Processor E5200 (2.5GHz) or equivalent

Pentium 4 2GHz or above

2

2GB of Memory

1GB of memory

3

SATA II 7.2K RPM 16MB Cache, 10GB free space

6GB of disk space

4

100Mbp Network Controller

100 Mbps Network Controller

5

Windows XP, Linux Kernel 2.6 or above

Windows XP Home

6

19" LCD supporting 1280x1024 resolution

Screen support 1024x768 resolution

Last Updated: 21/06/2010 22:17
Q6:  
How do I verify the installation and client package I've just downloaded?
A6:  

We recommend you to use HashTab 3.0 available at http://beeblebrox.org/.

Here are the steps:

1. Go to the above homepage and download the HashTab 3.0. (Click Windows Download for Windows users and Mac Download for Mac users)

2. Run "HashTab Setup.exe" to install.

3. Look for the installation and client package you've just downloaded from our CMS3.0 website.

4. Right-click on the file you want to verify, and select "Properties".

5. Click the "File Hashes" tab.

6. Read the Hash Value for MD5. Then compare it to the MD5 checksum provided in our download link.

Last Updated: 28/11/2010 23:59